Hello & Welcome to
Phase Homes!
You'll have your own bedroom that you can decorate and make your own. There's a comfortable living room where you can relax, watch TV, or play games, a kitchen where you'll learn to cook (if you don't already know how), and a garden where you can play or just enjoy being outside.
The adults who work here are called support workers, but you can call them by their first names. They're here to look after you, help you with any problems, and make sure you have what you need.
One of the team will become your key worker – this is someone you can talk to about anything that's important to you, and who will help you with your plans and goals.
Your Rights
At Phase Homes, you have the right to:
- Be listened to
- Be treated fairly
- Be physically well cared for with good food, appropriate clothing, and a safe home
- Have friends and family visit (in accordance with your care plan)
- Make mistakes and have new chances
- Have your views encouraged and considered
- Be supported in following any religion you choose
- Make choices when they're available
- Read what we write about you and have copies of your care plan and review minutes
- Receive care that is planned and reviewed regularly
- Complain if you're unhappy with anything about your care
With rights come responsibilities, and we ask that you:
- Work with us toward your goals
- Treat yourself, other children, and staff with respect
- Look after the home, as it's now your home and that of other young people
- Don't bring drugs, alcohol, or anything that could be threatening to yourself or others into the home
- Don't hurt, threaten, bully, or frighten anyone
- Take part in daily routines and respect house rules
- Participate in young people's meetings
- Take responsibility when you make mistakes and try to make amends where possible
Daily Life
On school days, staff will help you get ready for school with breakfast and any other preparation you need. After school, there's time for homework, activities, and relaxation.
Mealtimes are important at Phase Homes – we eat together like a family, and you'll have the opportunity to help plan menus and learn to cook if you'd like to.
Bedtimes depend on your age:
- Ages 10-12: 9:00 PM
- Ages 13-14: 9:30 PM
- Ages 15-16: 10:00 PM
- Age 17: 10:30 PM
You’ll receive pocket money each Friday, which you can spend or save as you choose. The amount depends on your age.
Activities & Opportunities
We'll support you to:
- Keep up with hobbies you already have
- Join clubs or groups in the local area
- Try new activities and experiences
- Learn practical skills like cooking, budgeting, and using public transport
- Prepare for further education, training, or employment
We have an activities coordinator who works with everyone to plan fun and interesting things to do, both at home and in the community.
We also organize special celebrations for birthdays, cultural events, and achievements.
FAQ for Children
This depends on your individual circumstances and care plan. Your social worker and the team here will talk with you about this.
In most cases, yes. Arrangements for contact with family and friends will be part of your care plan, and we’ll support you to maintain important relationships.
It’s normal to need time to settle in. Talk to your key worker or any staff member about how you’re feeling. If you have concerns or complaints, there are procedures to address these.
Yes! We encourage you to personalize your space to make it feel like your own.
Talk to any staff member about what you need, and we’ll make sure you have the personal items appropriate for your age.
Everyone makes mistakes sometimes. We’ll talk about what happened and work together to put things right. We believe in learning from mistakes rather than punishment.